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With quality assurance comes trust — trust among the stakeholders within an organisation as well as between a business and its customers. Whether a company is selling a product or service, a quality management system helps maintain a high standard on a consistent basis. ISO...

Quality Assurance vs Quality Control Every business should be concerned about the quality of the products and services they provide their customers. The quality process is an important part of ensuring the end user enjoys a satisfying experience. Safety is also a key consideration. The terms...