Terms of Service

These Terms and Conditions (the “Terms”) create a legal agreement between you (a “User”) and Maus Software, LLC. (Trading as “SafeWrite”). These Terms govern your use of the website, services, and software (collectively, the “Services”) provided by SafeWrite. By accessing or using the Services, you acknowledge and agree that you (a) have the right, authority, and capacity to enter into this agreement and (b) have read, understand, and agree to be bound by these Terms. SafeWrite may, from time to time, modify these Terms. Please check this page periodically for updates. Your continued use of the Services after any such update to these Terms constitutes your binding acceptance of such changes.

Account Registration

To access the Services, you must register for an account by providing your name and valid email address, create a password, and provide us with other requested information. You agree to provide us with accurate, complete, and current registration information about yourself. It is your responsibility to ensure that your password remains confidential and secure. By registering, you agree that you are fully responsible for all activities that occur under your user name and password. SafeWrite will not be liable for any loss, damages, liability, expenses or attorneys’ fees that either you or SafeWrite may incur as a result of someone else using your password or account, either with or without your knowledge and/or authorisation.

Acceptable Use of Services/Restrictions

You must use the Services in a manner consistent with any and all applicable laws and regulations. SafeWrite reserves the right to immediately suspend or terminate your account or your access to the Services should you fail to abide by these Terms or use the Services for any illegal or unauthorized purposes.

If your access to and use of the Services is based on your employment and/or membership in a business organisation or legal entity that has paid for a license and/or subscription to SafeWrite (“Customer”), you acknowledge and agree that SafeWrite may notify Customer of any violations by you of these Terms and that the both SafeWrite and/or Customer may control your use of the Services in accordance with applicable local laws, including, but not limited to, restricting your access to the Services, enabling or disabling third-party integrations, accessing, modifying, or removing your Content (as defined below) and/or terminating your access to your account for any reason.

Accounts activated or registered by “bots” or other automated methods are not permitted. If SafeWrite has previously prohibited you from accessing or using the Services, you are not permitted to access or use the Services without the express written permission of SafeWrite.

Your Content

The Services allow you to submit information, text, images, and other materials (“Content”). If your access to and use of the Services is through a Customer account, you acknowledge and agree that the Customer owns all Content that you submit or upload to the Services. However, SafeWrite maintains a limited, non-exclusive and non-transferable (except in connection with the sale or transfer of its business) license to access, use, copy, reproduce, process, adapt, publish, transmit and display your Content for the limited purpose of providing the Services to you and to improve the quality of SafeWrite’s products and platform. By providing Content to SafeWrite, you represent and warrant that you have the right to provide such Content to SafeWrite and that such Content does not infringe, misappropriate, violate or contravene any laws, regulations, or rights of third parties (including, without limitation, any rights in Intellectual Property). You understand that SafeWrite does not control, and is not responsible for, user generated Content, which may contain errors and inaccuracies, and that by using the Services, you may be exposed to Content from others that is offensive, indecent, inaccurate, misleading or otherwise objectionable. You agree to indemnify, release, and hold SafeWrite harmless from any all liability, claims, actions, loss, harm, damage, injury, cost or expense arising out of any Content you post.

Payment, Billing & Renewals

Payments will be drawn from your nominated payment method and will signify an acknowledgment of these Terms, and setting up your software will signify an agreement to our User Agreement, as provided by the software during setup. By Creating & Accessing your subscribed software account and processing your first payment, you are expressly agreeing that we are permitted to bill you a subscription fee, any applicable tax and any other charges such as international fees that may either be drawn by us or incurred by your payment provider as part of the transaction or with use of the products. Additional charges may include service level changes you request, other fees incurred as part of the engagement with Maus Software, or a change to your billing structure as advised within a reasonable time frame.

When payment is drawn, you may incur applicable Tax in relation to this payment. You may incur international payment charges by your financial institution based on your location, region, and chosen financial institution and specific terms of your account with them, which will not be reimbursed. We are not liable for these charges, and by proceeding with payment you understand that this may be incurred.

All new subscriptions are under a 30-day money-back guarantee to fully evaluate the tools. Beyond this, all ongoing fees and charges are non-refundable, and there are no partial refunds or credits for partially used periods. We may change the fees and charges in effect or add new fees and charges, should this occur, you will receive notification prior to the change taking effect, as per your elected means of contact. We are not liable for contact that is not received should this be outside of our control,  e.g. email notifications being directed to junk, nominated notification delivery destination or address no longer available. Should the chosen champion of the tools no longer be with the company or move roles, it is up to You to notify us and provide an up-to-date contact.

If your nominated payment method reaches its expiration date/is no longer valid, your continued use of the service constitutes your authorisation for us to continue billing you and you remain responsible for any uncollected amounts and ensuring that your payment information is up-to-date.

All subscriptions will be renewed automatically at the end of each billing period, which enters you into a new billing period. This renewal may occur without notice, as per the terms of your subscription, unless and until you cancel your subscription, or we terminate it. If you change your service level (downgrade it), you may cause the loss of Content or features for your account. We do not accept any liability for such loss. You may cancel your subscription at any time, cancellation will take effect at the end of the current payment period unless your subscription carries a minimum commitment/term. Many of our subscriptions carry minimum commitments of 1 year or more, if you agree to proceed with this subscription YOU will be unable to cancel your subscription until this term has concluded.

You must cancel your subscription and receive acknowledgement of cancellation before payment occurs to avoid billing of the next period’s subscription, should your contract allow for it. If your agreement with us contains a minimum contracted period, you will not be eligible to cancel your subscription until this period has concluded. Acknowledgement of cancellation will be received as soon as reasonably possible, within a reasonable timeframe. Our staff operate within regular business hours within Australia, and should provide acknowledgement within 48 hours, as such requests made outside of business hours may not be responded to until the following business day or later, please be aware of this when attempting to cancel payment near your next payment date.