SafeWrite for the
Service-Based
Ensuring a Quality Service, Delivered Safely
It’s not just production-based industries who need to prioritise Quality, Safety and Environmental Management. Service-based industries such as transport, logistics, procurement and warehousing also need to ensure that:
- The safety of their workers is maintained
- The environmental impact of their operations is minimised
- The quality of their service delivery is consistent with the standard expected by their customers and clients
Managing Ongoing Inspections and Audits
Keeping all Inspection and audit data in one location
In most service-based industries, regular inspections and audits need to be conducted to ensure a high-quality service delivery. Vehicles and equipment needs to be reviewed, Customer delivery checklists need to be maintained and completion of work(s) need to be signed off. Conducting all of these through paper-based systems can be clunky and cumbersome. Additionally, it can also leave room for errors and issues being left unnoticed.
The SafeWrite platform includes a powerful Audit and Inspection Builder for users to easily create and maintain their audit and checklist templates. These templates can also prompt required actions, NCR’s or attachments to be triggered when certain criteria is or isn’t met.
Growing Compliance Requirements
Enabling businesses to become compliant quickly and adapt to any changes
There are a number of service-based industries where risks are minimal, as a result, these businesses rarely invest the time to develop a Safety Management solution. Similarly, as no actual manufacturing is being conducted, they also fail to see the importance of a solid Quality Management System.
Unfortunately, this has the potential to hurt these businesses when they start looking for larger jobs and tenders. Many of which require evidence that they are implementing a ‘best practice’ system that is consistent with the ISO frameworks.
The SafeWrite platform includes ready-made policies, procedures and templates all compliant with the latest ISO Standards, perfect for tender submissions.
Promoting Worker and Customer Safety
Managing growing changes and development of health & safety protocols
The previous two years has forced a rapid change in Health & Safety protocols. Many service-based industries are customer-facing and therefore need to be kept up to date with the latest standards and protocols around safety.
The SafeWrite platform undergoes regular changes and updates in response to any changes in legislation or ISO requirements. Additionally, any policy or document updates can be sent to staff for acknowledgement to ensure that everyone is kept on the same page.
What Our Customers Are Saying.
Leon D.
27. April, 2023.
SafeWrite Review - IsoAnalytics
Overall: Excellent Pros: The ease-of-use and templates straight out of the box. The customer support from [sensitive content hidden] and the team are phenomenal. I don't think i've interacted with a company that provides online services at all where they have reached out to make sure everything is going well and to prompt whether we needed any assistance. It was refreshing! It's a super easy to use platform, we got going in minutes. Cons: Some of the word docs (like all word doccs) can have clunky table formatting but that's a document for you!
Rodney G.
29. March, 2023.
Safewrite review Inform
Pros: Templates and structure of QC Manual provide a good basis to customise own Manual Cons: Monthly subscription fee - do not need an online facility
Carolyn N.
29. September, 2022.
New User of Safewrite
Overall: It has been good with great support so far Pros: It covers most of our business. Heavily focussed on WHS and Environment - need ability to switch to more general business titles/terminology Cons: Focus on manufacturing businesses. Some features do not flow well. Need more actions for ttaching evidence/documents for completed projects/tasks
Paul T.
21. July, 2022.
Review following ISO 9001 Audit
Pros: For our business the HSEQ Dashboard and Policies Manager are the 2 main tools that we use, from a compliance perspective. Also the business planning tools, as our clients in Aged Care and NDIS require business plans for applications and ongoing accreditation. We also use the business planning tools for clients who are applying for grants and tenders. The knowledge bank in MAUS is second to none - although sometimes when time is short is easier to just pick up the phone and speak with the support team. Cons: The content is in my opinion a little one dimensional in terms of sector focus. For example the ISO manuals would benefit from having a service focused version.
Jack P.
26. May, 2022.
We finally got rid of paper documents!
Pros: It is easy to use, the staff is friendly, there are plenty of training resources my team can use if they get stuck. The difference is night and day, considering we came from a world of messy excel sheets and stacks of paper documentation. We could not have achieved our ISO certification without it. Cons: The software isn't the fastest out there, sometimes it takes a few moments on rural sites. They mentioned that they are working to help with this, and I wouldn't trade the speed for the utility the system provides anyway.
Jacques E.
13. April, 2022.
New start
Overall: Average Pros: Someone will come back and follow up even if it is not immediately Cons: Set up support is somewhat lacking and support is not always available,
Kris B.
4. April, 2022.
Review of software
Overall: The software is easy to use and the webinar's are especially helpful. Small numbers give you lots of time to ask questions etc. and very personalised. Pros: Definitely easy to use this software as I am starting from scratch with some knowledge of the system but this is far better than having to rewrite our out of date system Cons: So far haven't found any negatives about using the system
Paul R.
14. March, 2022.
Easy to use software and great value for money.
Overall: Simple data storage, but not an effective reporting tool. Pros: Ease of use and the price was right for a basic software package. Cons: May be a bit basic moving forward, we need more statistical information for reporting etc.
Stuart F.
10. February, 2022.
Top Result
Overall: It has helped us to our first ISO audit and this was successful as we are now ISO 9001 compliant Pros: The way it is set out and all the templates are a big help. Cons: There are certainly a fair few typo's and one or 2 gliches in the system.