Features

SafeWrite Review - IsoAnalytics Overall: Excellent Pros: The ease-of-use and templates straight out of the box. The customer support from [sensitive content hidden] and the team are phenomenal. I don't think i've interacted with a company that provides online services at all where they have reached out to make sure everything is going well and to prompt whether we needed any assistance. It was refreshing! It's a super easy to use platform, we got going in minutes. Cons: Some of the word docs (like all word doccs) can have clunky table formatting but that's a document for you!

Safewrite review Inform Pros: Templates and structure of QC Manual provide a good basis to customise own Manual Cons: Monthly subscription fee - do not need an online facility

New User of Safewrite Overall: It has been good with great support so far Pros: It covers most of our business. Heavily focussed on WHS and Environment - need ability to switch to more general business titles/terminology Cons: Focus on manufacturing businesses. Some features do not flow well. Need more actions for ttaching evidence/documents for completed projects/tasks

Review following ISO 9001 Audit Pros: For our business the HSEQ Dashboard and Policies Manager are the 2 main tools that we use, from a compliance perspective. Also the business planning tools, as our clients in Aged Care and NDIS require business plans for applications and ongoing accreditation. We also use the business planning tools for clients who are applying for grants and tenders. The knowledge bank in MAUS is second to none - although sometimes when time is short is easier to just pick up the phone and speak with the support team. Cons: The content is in my opinion a little one dimensional in terms of sector focus. For example the ISO manuals would benefit from having a service focused version.

We finally got rid of paper documents! Pros: It is easy to use, the staff is friendly, there are plenty of training resources my team can use if they get stuck. The difference is night and day, considering we came from a world of messy excel sheets and stacks of paper documentation. We could not have achieved our ISO certification without it. Cons: The software isn't the fastest out there, sometimes it takes a few moments on rural sites. They mentioned that they are working to help with this, and I wouldn't trade the speed for the utility the system provides anyway.

New start Overall: Average Pros: Someone will come back and follow up even if it is not immediately Cons: Set up support is somewhat lacking and support is not always available,

Review of software Overall: The software is easy to use and the webinar's are especially helpful. Small numbers give you lots of time to ask questions etc. and very personalised. Pros: Definitely easy to use this software as I am starting from scratch with some knowledge of the system but this is far better than having to rewrite our out of date system Cons: So far haven't found any negatives about using the system

Easy to use software and great value for money. Overall: Simple data storage, but not an effective reporting tool. Pros: Ease of use and the price was right for a basic software package. Cons: May be a bit basic moving forward, we need more statistical information for reporting etc.

Top Result Overall: It has helped us to our first ISO audit and this was successful as we are now ISO 9001 compliant Pros: The way it is set out and all the templates are a big help. Cons: There are certainly a fair few typo's and one or 2 gliches in the system.